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Every account is one of three roles, chosen at signup. The role determines which product you land in and cannot be changed afterwards without creating a new account.
| Role | Lands on | Has a student workspace |
|---|---|---|
| Student | /dashboard | Yes |
| Counselor | /schools | No |
| Organization | /organizations | No |
The default. Lands on /dashboard after onboarding. A student owns their own data: their college list, essays, activities, documents and scores. Nobody sees any of it unless the student invites them or a counselor holds them on a roster.
Students may enter a join code at signup, which links them to that school's roster. The code is generated when a counselor creates their school and looks like LINCOLN26. Joining a school is optional, the student product works identically without one, minus counselor assignments.
A student who joins a school shares their progress with that counselor, activity counts, college list, essay status, GPA. They never share essay draft text or documents. See Privacy.
Signing up as a school or an organization: start from the For Schools or organization sign-up rather than the general sign-up button. Your role is confirmed on the welcome step either way, but arriving from those pages means it is already selected for you and the sign-up screens are written for what you are actually setting up. Signing up through Google works the same way.
Lands on /schools. On first login a counselor creates their school, which generates the join code. From there they get the overview page and the enterprise console.
A counselor has no student workspace of their own, no college list, no essays. Their account exists to observe and support the students on their roster.
Lands on /organizations, the owner console. Signing up with an organisation email is the intended path. Each listing also takes its own contact address for application alerts, separate from the one you sign in with: it is shown to you only and never appears on the public listing.
Organization accounts were retired on 1 September 2026; anyone still holding one lands on the homepage and can write to us to close it.
Parents, mentors and outside counselors do not need a special role. They sign up as a normal account and accept an invite link from a student. That grants them read (or read-and-comment) access to that one student, surfaced at /shared. See Contributors.
Sign out from the menu under your name on any signed-in page, from the bottom of the phone menu under More, or from the top of Account. Signing out keeps everything exactly as it is; sign back in whenever you like.
Under Profile you can add a photograph. It is resized to a small square and shown to your counselor and anyone you share with; until you add one, your initials stand in. Remove it there at any time.
You can close your account at any time from Account, reachable from the menu under your name on every signed-in page whichever role you hold. It tells you exactly what will be deleted before you confirm, and then asks for two things so it cannot happen by accident: tick that you have read what goes, and type the email address the account belongs to. The server checks both before anything is removed.
Closing removes your sign-in as well as your data, so the email address is free to start again from scratch. None of it is recoverable and we cannot undo it for you. Two things do not go: a transcript your school filed is stored against your account and is removed with it, including the school's copy; and essays other students have already bought stay readable to them, because they paid for those. Your name comes off and the listing stops being sold.
A few things have to be settled first, and the page names them if they apply to you: a paid subscription should be cancelled from its billing page rather than forfeited here, and a school's only counselor cannot leave it without an administrator.
The student workspace, onboarding, selling on the marketplace, your account page and the whole counselor console require you to be signed in; visiting one signed out sends you to the sign-in page and then on to where you were going, rather than showing an error.
For Schools and Pricing are deliberately readable without an account: they are what a school reads before it has one.